Using Fingerprints on TimeWorksTouch

TimeWorksTouch includes a built-in fingerprint scanner for employee authentication.

IMPORTANT: If you are looking for information on our Z33/34 biometric clocks, please see Biometric Clocks

This article explains how to enable the clock’s biometric functionality, the process for enrolling prints and the following topics:

Enabling and Disabling Biometrics

TimeWorksTouch can identify employees by one of three methods: PIN, proximity card and biometric scan. The clock comes with all three options enabled. If for some reason the option has been disabled, follow these steps to enable: 

The gear icon provides access
to Clock Settings
  1. From the clock entry screen, tap the Settings icon at the top right of the screen. It’s identified with a gear icon.
  2. Login with your timekeeping login and password. You must be a client or accountant level user to enable the fingerprint scanner; supervisors cannot enable this feature.
  3. Select the Clock Settings tab

    Clock Settings tab for enabling collection methods
  4. Toggle the Biometric Scan option to ON (green)
  5. Tap X button to exit the settings and return to the clock entry screen
To disable the biometric option, follow the same steps as above and toggle off the Biometric Scan.

Enrolling Employee Prints

Before you begin enrolling employee prints, the following must be done:
  • The clock must be registered to an account. Information on this process can be found in the clock manual.
  • Employees need to be entered in the timekeeping system. At minimum, the will need a first and last name. Unlike our other biometric clocks, no PIN is required for enrollment on TimeWorksTouch.
  • The clock must be connected to the internet. TimeWorksTouch will not enroll prints in offline mode.
  • The person enrolling the print will need their timekeeping login and password.

Enrollment Steps


Settings icon on clock entry screen
  1. From the clock entry screen, access the Settings Page with the gear icon at the top right of the screen
  2. Login with your timekeeping credentials
  3. Choose the Fingerprints tab. It may already be selected.
  4. Select Add Employee Fingerprint

    Fingerprint enrollment starts on the Fingerprint tab
  5. Search and select the employee by name. You can narrow the results by typing either the first or last name with the onscreen keyboard.
  6. Click Continue
  7. The screen will ask the employee to place their fingerprint on the fingerprint scanner. The clock will beep when the print is scanned and the employee should then remove their finger from the fingerprint scanner and repeat the process two more times.
After 3 successful scans to register the print landmarks, the clock will display a message confirming the enrollment. You can either enroll another fingerprint or tap “Nevermind” to return to the clock entry screen.

If an Employee Already has a Fingerprint Enrolled

You will not be able to enroll a second finger for that employee. Employees can only have one fingerprint enrolled and, a single fingerprint cannot be used for multiple employees. If you enroll a different finger for an employee that already has a print enrolled, the original fingerprint will be deleted.

Syncing Fingerprints to Multiple Clocks

Fingerprints enrolled on a TimeWorksTouch clock will be synced to other TimeWorksTouch clocks* on a site. This process is automatic and involves the enrolling clock uploading the fingerprints to our severs. Then, any additional clocks on the site will download those prints. This happens within moments of fingerprint enrollment but, does require the clock to be connected to the internet.
 
While not necessary, if you want to manually synchronize fingerprints after enrollment, follow these steps:
  1. From the clock entry screen, access the Settings Page with the gear icon at the top right of the screen
  2. Login with your timekeeping credentials
  3. Choose the Fingerprints tab. It may already be selected.
  4. Select Sync Fingerprint Data
*Fingerprints enrolled on TimeWorksTouch are not compatible with our other biometric clocks. Conversely, if employees are enrolled on a different biometric clock, those print templates are not compatible with TimeWorksTouch.

Viewing Enrollment Status of Employees

Prints enrolled on TimeWorksTouch will appear on the Biometrics Maintenance page of the timekeeping system.

Removing Terminated Employee Prints

There is no reason to delete prints when an employee is terminated. When an employee is given an end date in Employee Setup, they will no longer be able to clock in or out on TimeWorksTouch.

If an employee is rehired, they can use the clock once again once their end date is cleared out in Employee Setup.

How Do I Require an Employee to Use a Fingerprint?

There are two ways to require employees to use a fingerprint, depending on your process:
  • If all employees are required to use a fingerprint, turn off the PIN and Prox options on the Clock Settings screen.
  • If some employees are required to use a fingerprint, then make sure those employees do not have a number of any sort entered in the Logins section of Employee Setup.

    This employee will have to use their print to clock in and out
    Those numbers can be used by the employee in place of their fingerprint and allow buddy punching. An alphanumeric login prevents the employee from buddy punching while still allowing them access to Employee Self Service.

What if I Don’t Want an Employee to Use Their Fingerprint?

If you have PIN or Prox enabled on TimeWorksTouch, employees can use those methods in place of an enrolled fingerprint. Simply enter the card number, or PIN, in one of the first 3 fields in the Logins section of Employee Setup.

This employee could use a PIN to clock in and out
 

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