How-To: Use TWP Mobile (for Managers & Supervisors)

The TimeWorksPlus Mobile app can be used by managers and supervisors to perform some basic tasks in an Android or iPhone app. It can be found on either platform's respective app store by searching "TimeWorksPlus", but it should not be confused with TimeWorksPlus Employeeour employee specific app. There is no "manager" functionality in TimeWorksPlus Employee.

Managers and supervisors should use TimeWorksPlus Mobile,
not TimeWorksPlus Employee
 
Before you download and start using the mobile app, make sure the functionality has been enabled in your TimeWorksPlus account by your timekeeping provider. If you open Employee Setup in the web app and any of the records show any of these three pictured fields, then you have the mobile app enabled.
 

When the mobile app is enabled for your account, you
will see one or all of the three fields shown here
in Employee Setup
A full explanation of these three fields can be found in the article Enabling TWP Mobile Features for Employees.
 
IMPORTANT: Intelligent Clock functionality (clock lockout, break and meal tracking, transfers) is not available with  the mobile app.

What Can I Do in the Mobile App?

The following is a list of the management tasks (dependent on configuration) that can be done in the mobile app. Each item in this list can be clicked to jump to detailed instructions on the feature.
  • View Employees on the Clock – See a list of all your employees currently punched in.
  • View Basic Employee Info
  • View Simplified Time Card – Basic punch information and geo data (if enabled) can be viewed. Clock prompts, comments and the audit trail are not visible in the mobile app.
  • Edit Time Card - Change, add and delete punches and add notes to the time card. Hours entries cannot be made in the mobile app. Clock prompts, while not visible on the time card, can be selected when adding a new punch.
  • Time Card Approvals – For supervisors only. Managers (Client level users) must approve through the web app.
  • Punch Employees IN and OUT – A supervisor or manager has the option to select one or more of their employees from a list and clock them in or out.
  • Approve Time Off Requests – Take care of pending requests from your phone. You'll also be able to see who has approved time off on a given day.

Logging into the Mobile App


The login page of the mobile app




As a manager or supervisor, you can enter your same TimeWorksPlus credentials on the mobile app's login page.
However, if you are also logged into the mobile app as an employee, you can access the management features by tapping the hamburger menu (1) and selecting Supervisor Portal (2).

Selecting Supervisor Portal to access manager features of
the mobile app

Using the Mobile App Features


The manager home screen of the mobile app



The following instructions details the capabilities and use of the mobile app's features. Please note that some functionality may not be enabled for your account depending on the configuration.

View Employees on the Clock


Clocked IN employees shown on the app


The Currently Clocked In button on the home screen of the mobile app can be used to see a list of your employees currently on shift. Click on an employee's name for further details about their punch.

View Basic Employee Info

Choose the My Employees button on the home screen to see a list of your employees. After you click their name, you can view their home Department, login, hire date, phone, email and last in punch.
 
You may also have the ability to clock them in or out depending on your site's configuration.

View Simplified Time Card

The mobile app version of the time card is simplified; not all columns visible on the web app version can be viewed in the mobile app, but you will be able to see your employee's punches, notes, category and break deductions. Clock prompt and pay item data is not visible on the mobile app.
 
Choose View/Modify Time Cards from the home screen to see a list of your employees with their employee and supervisor time card approval status (if enabled).  Click their name for a pay period view of their time card.
 
While using the portrait view of your phone will only show the IN and OUT punches, you can flip your phone horizontally to expand the time card and also view break deductions, the punch category and a total of the days hours.
 

By orienting your mobile device horizontally, more details can be viewed



Edit Time Card


Viewing a single day on the time card
When viewing an employee's time card, as instructed in the previous section, you can tap on any day to make certain types of edits.

On this screen you can add a note, approve the individual day or, click the Edit button to make changes.
 

Editing the time card on the mobile app
 

Existing punches can be altered by tapping in the time fields (1) and using the checkmark to save the changes (2). You can also delete a punch using the X button (3). When changing punches, you cannot view, nor can you change, any clock prompt data associated with the punch.
 
If you want to add a new punch to the time card, use the Clock In / Clock Out toggle button (4) to select the punch type, enter the time and tap the + button (5).
 
If there are any clock prompts necessary for the punch, you will be asked to enter that as well.
 

Clock prompts will be asked when adding a punch
 
Comments, hours entries and dollar amounts cannot be added to the time card through the mobile app.

Time Card Approvals

Time cards can be approved by both the supervisor and employee through the mobile app. However, managers with Client level permissions cannot approve time cards this way, they will need to use the web app.
 
When viewing a time card, use the checkboxes to select any days you want to approve. Scroll to the bottom and click the Approve button.
 

Use the checkboxes to select one or more days for approval
 
When approving time cards, if you don't see the approval status change (from yellow to green), try navigating to a different pay period, or select a different page, then return to the time card. The approval status should update.

You also have the option to approve an individual day when viewing the time card details. You can see an example of this in the previous section describing how to edit time cards.

Punch Employees IN and OUT


In order for an employee to be clocked in or out via the
mobile app, Mobile Punch Enabled must be enabled
in Employee Setup
This optional feature of the mobile app allows a manager or supervisor to select one or more employees from a list and clock them in or out. In order for this to work, the employee must have Mobile Punch Enabled in Employee Setup. You will also likely want to have Mobile Enabled set to "No", otherwise the employee will be able to clock in themselves via the mobile app.

IMPORTANT: If your account is using the new employee portal and mobile app, then you will not be able to utilize this feature at this time. The reason is that with the new mobile app, there is no ability to disable access to the app for the employee. This means that the employee would have the ability to clock themselves in via the mobile app.
 
 
Choose Clock Employees In/Out from the home screen of the mobile app.
 
Use the checkboxes to select the employees. Those employees who are "greyed out" are those that do not have Mobile Punch Enabled  in Employee Setup. Those employees with a small clock to the right of their name are currently clocked in.
 

Selecting employees to be clocked in our out
 
You can also use the hamburger menu at the right to filter by those employees currently on the clock or those off the clock.
 

Employees can be filtered by those ON or OFF the clock
 
Select the punch type using the Clock In / Clock Out toggle button and click Submit. The punch type displayed on the toggle button represents the punch you will make. For example, if the button displays "Clock Out" then the employee will be clocked out when you click submit.
 

Make sure you select the correct punch type with the
toggle button
 
You can also clock an individual employee in and out when viewing the Employee Details.

Approve Time Off Requests

Using the Pending Time Off button on the home screen allows you to approve or reject an employee's time off requests. Conditionally Approving a request can only be done from the web app.
 
When you tap on an individual request, you will be able to view all the details of the request, including the employee's balance as of the current date. For a more accurate idea of how much time the employee has available accounting for future time off requests, use the Time Off Requests and Accrual Balances reports in the web app.
 

Time off approvals in the mobile app
 
Additionally, the Approved Time Off button on the home screen allows you to scroll through days and see which employees have been granted time off for that day.

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